FAQ

Products

Are the drugs in your list brand-name tablets?

All the drugs in our lists of articles are generic.

“Generic” drugs. Effect of generic drugs vs. brand-name drugs.

Brand-name and generic drugs differ from each other in the name, shape, color and price. Name of generic medication is usually the same as the name of the active ingredient, whereas in contrast a brand-name is used by a manufacturer. On the other hand, a manufacturer cannot hold a patent for a certain chemical substance. This is the reason why generic drugs manufacturers can produce what is referred to as “generics” by legal means. They have the same chemical constitution and due to the same active ingredient their medical effect is identical. That is why purchasing a generic drug you pay less while getting pretty much the same result. Although you should keep in mind that only following all the instructions of your attending doctor yields the intended medical effect.

Low price of generic drugs

Original manufacturers of brand-name medications incur huge expenses for research and development and advertising, in contrast with generic drugs. Just to approve the drugs in FDA in the U.S. it is hugely expensive. Generic drugs manufacturers do not incur these expenditures; hence, you can save considerable amount of money.

Why your tablets do not look the same as the brand-name tablets? Why your tablets have a different name printed on them?

As previously stated, manufacturers cannot hold a patent for a chemical substance. This is why generics can have precisely the same active ingredients as the brand drugs. Although name, shape and color of a drug is the intellectual property which is patented. So generic drugs manufacturers can be charged for the breach of copyright for using the name and the appearance of the brand-name medications. Thus it is obvious why generics do not look the same as the brand-name drugs, why their color and shape are different.

Quality assurance of the drugs we offer

Our major task is to assure high quality of the drugs we offer. The direct dependence between the quality of our products and the number of our customers is clear. That is why we are very selective and demanding to the suppliers, rigorous to the quality of products and checking of documentation. The manufacturer of the drugs is licensed and FDA approved Indian company.

The expiry date of the tablets

The expiry date is printed on each blister. The period of validity is 2 years from the manufactured date. It differs from batch to batch depending on the date they were produced.

50mg Viagra tabs vs. 100mg Viagra tabs

We offer generic Viagra in 50mg and 100mg tabs. It indicates fixed doses of the active ingredient Sildenafil in the tablets. So 50mg Viagra tabs contain 50 mg of Sildenafil concentrate, similarly, 100mg Viagra tabs contain 100mg of Sildenafil. The fixed dose for achieving the effect is 50mg of Sildenafil. However, the effect of the active ingredient is individual for different people. So our suggestion is to start with splitting a 50mg tab into halves and taking one half only to find out if 25mg is enough for you. If not – take a full 50mg tab.

How to Order

Do I need a prescription to make an order?

We require a valid prescription for some drugs available in our pharmacy. If according to the law of your country/territory you are required to have prescription for the drugs which you want to purchase, our customer support staff will ask you to send it after completion of the order.

Please, be advised that you are required to have a valid prescription to make an order. Please, bear in mind that if you don’t submit a valid prescription in three days period we cannot process your order.

Please consult your attending doctor before you make your order to make sure that the medicine is the one you need.

How can I make an order?

NOTE: Only orders placed on the website are accepted. We do not accept orders by e-mail or over the phone.

To place your order, follow the instructions below:

1. Select the product you wish to buy. Click “Buy now” button
2. Select the desired number of products
3. Click “Checkout”
4. Fill in the order information required
5. Check all the fields, product quantity and click the “Submit transaction” button
6. If the order is accepted you will see the notification on the screen. Order confirmation message will be automatically sent to your e-mail address, which is very important. If you do not receive it within 10 minutes, please inform us and we will resend it.

How can I make a payment?

The following payment methods are available:

• Payment by a credit card

When will you actually post the charge?

The order process is performed as follows:

1. After you fill in the form at the checkout page and click the “Submit” button, the information is sent to our processing centre. The information is checked and your credit card is charged.
2. After the payment is authorized, your order is approved and processed.

Security assurance

The security of our customers is our great concern and thus we take measures to protect your information. You are redirected to the secure order page for submitting the order. You can easily check the security of the page: on the bottom of your browser window you can see an icon resembling a padlock, which shows that the information you insert into the form is SSL (Secure Socket Layer) encrypted when transmitted to our credit card processing company. In addition to Web browser security, reputable companies such as McAfee and WebSafe check our servers every day for any security risks.

Discounts

We do have a discount system.

Shipping

Shipment to your location

We ship our orders to almost all countries of the world, except for some Asian countries.

Where the drugs are sent from?

The orders are sent out from India, since the tablets are manufactured there.

Packages. Signing for the shipment

Your privacy is very important for us. We send the order to you in a discrete envelope. It will be dropped in your P.O. Box. If the order is sent by Standard Mail, you do not need to sign for the shipment.

Will you ship the order in the day of purchase?

Our medications are in stock for immediate delivery. But before the shipping we have to make sure that the shipping information is correct. Then your order is packed and sent out. This process takes about 1-2 days.

Shipping methods. Time of delivery

We will not be able to deliver your order by Express International Mail in case if you indicate a mail forwarding address (e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO), hotel or educational facility in your shipping address or specify a wrong phone number.

Please, be informed that the supply time frames indicated here is the estimated time which in most cases is true. However it cannot be guaranteed because of the probability of force majeure events described below.

We do not assume any responsibility for extended delays due to the customs inspections of international mail.

We also do not assume any responsibility for delays due to mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other events beyond our control which disorganize mailing process.

Shipping rates                              

The shipping rates vary depending on the following: shipping option of your choice, destination country and the amount of drugs. Add the drugs you wish to purchase to the shopping cart and proceed to checkout in order to calculate your shipping cost.

Can my order be delayed at customs?

If your order is delayed at customs we will inform you. You will be asked to come and give a permission to examine the parcel. After that you should receive your order. If you encounter any problems, please inform us and we will try to resolve it.

If the package is damaged or something is missing…

Please, contact our support team and let us know about the problem. We will either resend the package or recover your costs. For further information, see our Policies.

Please, keep in mind that if you order 90 tablets or more, we will send your order in several packages.

Reshipment of the product

Reshipment of the product is free of charges. No additional charges will be placed.

Managing Orders

Checking the status of your order

Please, contact our support team.

If your order was sent by the Express International Mail, you can get the tracking number on the same page.

Cancellation policy

See Reimbursements and Returns Policy.

Business Opportunities

I want to become your supplier and offer new products

We will appreciate your proposal. Please, send us e-mail message. Please, keep in mind that the products you offer must comply with the quality requirements and must come with the quality certificates.